Home » Blog » MS Outlook » Remove Ghost Emails From Outlook – Two Best Solutions

Remove Ghost Emails From Outlook – Two Best Solutions

Published By Nilesh Kumar
Debasish Pramanik
Approved By Debasish Pramanik
Published On January 2nd, 2023
Reading Time 5 Minutes Reading

Ghost files are those files that cannot be deleted by using the normal method. Because those files are corrupted and when you try to delete them you will pop with the error message. And the same situation happens with some of the Outlook users.

According to users when they try to open the Outlook application, then they encounter an error message errors have been detected in the file Outlook.pst. And when we research this issue, then we found that Ghost Emails or corrupted emails are one of the major reasons behind this issue. So to resolve this error here in this blog we are going to discuss how to remove ghost emails from Outlook so that you will not get this error in the future.

Well before going toward the solution let’s have a brief intro of ghost emails in Outlook.

What is Ghost Emails in Outlook?

Well, at some period of time we all have to face this like you are running any application a certain termination of the machine due to any reason makes your data corrupt. Along with that termination is also quite harmful to applications because it will affect your data files.

So basically, if you are using the Outlook application and if the termination of Outlook occurs, then there is a chance that the PST file can be corrupt and ghost emails appear in Outlook.

What are the Causes of Ghost Emails in Outlook

As we said above the sudden termination of Outlook is one of the most frequent reasons for this issue. But along with that, there are also some reasons that are responsible for the issue.

  • If the Outlook PST file reached its limit then you will notice this type of error.
  • If the PST file is infected with the virus and malware, then you will face this issue.
  • Sudden system shutdown due to power failure.

How to Remove Ghost Emails form Outlook

Here in this section, we are going to discuss some best techniques to exclude ghost emails from Outlook. So, go through the section and find the best solution for yourself.

#Method 1: Repair Outlook PST File

Well as we said above that this issue is happening due to the corruption of the PST file and to fix the corruption of Outlook you can use ScanPST.exe. Basically, it is a Microsoft Outlook own Inbox Repair Tool, that helps to repair the corruption of the PST file.

But before using this tool you have to locate where the PST file is located where the ScanPST is located. Because in every version of Outlook the location ScanPST is different. Now, to make this task easy here in this blog we are going to describe all the paths below.

For Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16

For Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16

For Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15

For Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14

For Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12

ScanPST: How to Use It

1. Double-click ScanPST.exe to start the program after you’ve found it.

2. Examine your PST file after that.

3. Click the Start button to begin the operation.

4. If the problem is identified during the scan, select Repair to start the repair process.

Try Alternative Method

Well, the above method is a nice approach in order to repair corruption of the Outlook PST files. But this tool has only one disadvantage and that is it only capable to repair minor corruption of the PST file. Now, if your PST file is highly corrupted and ScanPST.exe is not able to fix the task.

So, instead of using Outlook inbuilt Inbox Repair Tool, you can try the Outlook PST Repair Software. This is one of the most amazing tool that can easily repair any level of corruption of the Outlook PST file. And capable to fix any kind of issue that occurs due to the PST file. In fact, this tool is also capable restore deleted emails from the Outlook PST files due to any reason.

Method 2: Remove Ghost Emails Using Registry

Well every ghost PST file has one registry key and every genuine PST file has two. So here in this section, we are going to discuss the method to exclude ghost emails using the registry.

1. Press the Win+R button to open the Run dialogue box.

2. Now, type Regedit and press OK.

3. After this go to the location “HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\”

4. At the last step find the Ghost PST file and delete it one by one.


Ghost emails in Outlook are liable for many Outlook issues. So here in this blog, we have discussed two best options that can help you in order to remove ghost emails from Outlook. Now, go through the write-up and try the methods.


By Nilesh Kumar

As a Chief Technical Writer, I know the technical issues faced by home and professional users. So, I decided to share all my knowledge via this blog. I love to help you with challenges while dealing with technical jargon.