Export Office 365 Mailbox to PST : What makes an email service or business productivity suites popular among users? The answer to this question is varies among people, but most of the answer is – The service / software which provides users better email client servers & simple-to-use user interface.
Makes it popular amongst users, Office 365 has both, the better servers and the brand name “Microsoft”.
But, due to some reasons and situations may ascend users to export Office 365 Mailboxes to PST like creating a backup of Office 365 mailbox data on the local machine as they can use in other mail clients like Outlook.
However, there is no direct solution provided by Microsoft which can export the PST file of Office 365 mailbox. Although, one can use eDiscovery procedure to save search results in Outlook PST format on the local system. To know the complete picture, here, we will discuss steps to export Microsoft Office 365 mailboxes to PST using eDiscovery.
So, let’s begin!
In order to export Office 365 to PST, there are two options are available. One is the manual workaround that using eDiscovery process and second is the use of software solution – Office 365 Email Backup Software.
Let’s start with the manual approach.
eDiscovery is a service provided by Microsoft under Office 365 Security & Compliance Center. This tool is not made for the exporting process. Actually, its function is to search the content in Exchange Online Mailboxes, Office 365 Group, Share Point, etc for business conversations. Further, this information is used as evidence for legal cases.
Moreover, users use this option as an indirect way to export Office 365 mailboxes to PST on the local machine. For this, they first need to search the content in the O365 account using eDiscovery functionality. Afterward, download the eDiscovery PST Export tool and save the searched data into Outlook supported file format. Go through the below steps to achieve the same.
There are multiple disadvantages of the above mentioned procedure. The major ones are listed below.
1.eDiscovery is not starting: This is a very common issue, and this error occur due to lack of pre-requisites requirements like.
This service only work on Windows 7 and above. Below Windows 7 OS, eDiscovery PST Export Tool is not going to run.
Updated Microsoft .Net framework is required. It will not work on the old version of .Net framework.
You will need the latest version of Internet Explorer to download the Tool. Or if you are using other then Explorer, then you have to add ClickOnce add into your browser.
2. Failed Exporting Item Error:- This will happen during the export process and the reasons is mentioned below.
3. Exporting Process is Completed With Errors: This will occur due to the problem in the internet connection.
4. eDiscovery Crashed Error: This will happen, when you are working on the huge amount of content searching.
5.Hanged While Calculating Process: While calculating the attributes, the PST export tool gets stuck. As a result, the exporting process goes into a hang situation.
Note:- eDiscovery is only comes with Office 365 Enterprise E3 and Enterprise E5 subscription plan.
No doubt, eDiscovery is the best tool in Microsoft Office 365 for content searching, but when it comes to save Office 365 mailboxes data into PST or create a backup of your O365 email data, then it is not the ideal solution. So, it is good to use an easy solution for the same. Let us have a look at the key features of the tool:
Step 1: Download and install the tool on your system.
Step 2: Click on Login button to proceed further. Enter credentials of Office 365 user for authentication.
Step 3: Select radio button adjacent to Office 365 Backup and click Next.
Step 4: Select the desired location to save the copied emails from Office 365.
Step 5: Now, select the email format and apply advanced settings.
Step 6: Lastly, click on Start and see the real-time progress.
Hence, we would like to conclude that, eDiscovery is not meant for the Office 365 export process. As you see, the steps to export Office 365 mailboxes to PST Using eDiscovery is a lengthy & cumbersome task. However, if you want an easy way to convert Office 365 mails into PST on local system, then you can opt the automated way too.